How much does shipping cost?
CANADA
- Free standard shipping on orders over C$75 (3 to 8 business days)
- C$7 flat rate under C$75 (3 to 5 business days)
- C$18 express (1 to 2 business days)
UNITED STATES
- Free standard shipping on orders over US$94
- US$17 flat rate, 3 to 5 business days (FedEx)
Duties are collected at checkout, so there is nothing to pay on delivery. A carrier may still add its own brokerage or handling fee, which we cannot cover.
How long does processing take?
Same day or next day fulfillment. A shipping confirmation with tracking follows once it is on its way.
How long does delivery take?
Delivery windows by destination:
- Canada: 3 to 5 business days standard, 3 to 8 on free shipping, 1 to 2 express
- United States: shown at checkout
Do you ship internationally?
Nether ships to Canada and the United States. More countries later.
Which carriers do you use?
- Canada Post
- Purolator
- UPS
- FedEx
The carrier depends on destination and the option selected at checkout.
My order hasn't arrived yet
If an order has not arrived inside the window:
- Check the tracking link for the latest status
- Check the address on the order confirmation
- Check with the local post office and neighbours
Still nothing? Send the order number to info@netherunderwear.com. We open a trace with the carrier the same day.